General Manager, Performance General Manager, Performance (Raleigh)

General Manager, Performance General Manager, Performance (Raleigh)

04 Aug
|
The NOW Midtown Raleigh
|
Raleigh

04 Aug

The NOW Midtown Raleigh

Raleigh

An environment where diversity is celebrated Complimentary monthly massage Health insurance Ability to work flexible schedule, including evenings, weekends, holidays Sunday 10am-7pm; Monday - Saturday 9am-8pm The General Manager is responsible for the leadership and mentoring of the Experience Guides (front desk), Massage Therapists, and leadership teams while overseeing seamless operations of the business, top-level guest experience, and ensuring profitable business practices.

The General

Manager serves as an ambassador of The NOW's vision, ensuring that every member and guest experience reflects our Brand Truths. Recruitment, hiring, and continuous development of the team, both front desk and Massage Therapist, mentoring and coaching team members to excel in their roles and achieve their goals. Performance management (document and delivery) and maintaining positive relationships within the team.

Next-level guest experience, addressing online reviews and community engagement. Build and maintain team schedules to maximize productivity and efficiency while managing payroll and scheduling demands in a timely manner. Perform accounting duties, such as recording daily cash flow, managing payroll, and executing inventory.

Financial acumen is essential for adhering to and monitoring budgets and driving sales. Upholds our high standards of cleanliness, safety,



and compliance (including massage therapy laws). Planning and overseeing promotions and collaborations with local businesses to enhance our brand presence.

Proven track record in sales and building a recurring guest base with a sense of community Excellent communication, listening, and computer skills The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world.

With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. Self-Care is Essential. The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within.

We design our services to be convenient, affordable, and high-quality always. LIVE IN THE NOW – Create a circle of warmth and compassion from welcoming guests to giving back to your community. WHY JOIN THE NOW MASSAGE TEAM?

📌 General Manager, Performance General Manager, Performance (Raleigh)
🏢 The NOW Midtown Raleigh
📍 Raleigh

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