Support enterprise clients with Parloa AMP as a German-speaking Integration Engineer. Focus on seamless integration with CRM and telephony systems while working in a remote model. We are seeking an experienced Integration Engineer fluent in German to enhance voice-agent platform integrations.

You'll be pivotal in connecting Parloa AMP with CRM/ticketing systems, ensuring optimal call routing, ticket creation, and customer identification. Familiarity with REST APIs, VoIP technologies, and CRM platforms is essential for this role. Key Responsibilities:

- Design and maintain integrations with REST APIs
- Implement caller identification and automated ticket creation
- Configure call routing and trunk connectivity
- Troubleshoot issues using API logs and monitoring tools
- Collaborate with stakeholders throughout deployments Requirements:
- Solid experience with REST API and JSON integrations
- Knowledge of OAuth 2.0 and webhook technologies
- Understanding of SIP and VoIP technologies
- Experience with CRM platforms like Salesforce
- Proficiency in backend development using Node.js Leverage your expertise in integrations and CRM systems with Parloa AMP to drive exceptional client experiences.

📌 German-Speaking Integration Engineer Remote (Vancouver)
🏢 Socket.dev
📍 Vancouver