Join Groupe Touchette as a Customer Service Representative focused on delivering top-notch service in St. Laurent, QC. This hybrid position caters to a dynamic customer base, ensuring personalized support throughout their journey. You'll play a pivotal role in fostering customer satisfaction and loyalty by managing inquiries and orders efficiently.

Your responsibilities will involve tracking product availability, providing essential updates, and collaborating with Territory and Account Managers to fulfill customer needs. Your proactive approach will identify opportunities for service improvement and sales growth. Key Responsibilities:

- Provide an exceptional customer experience with each interaction
- Manage customer inquiries and recommend suitable products




- Enter and process orders within the system
- Update clients on order status and delivery information
- Research product availability across networks Requirements:
- At least two years of experience in customer service or sales
- Experience in tire or automotive sectors is an asset
- Solid communication and organizational skills
- Proficient in Microsoft Office and CRM tools
- Bilingual proficiency in English is required Leverage your customer-focused skills to thrive in this role at Groupe Touchette.

📌 Groupe Touchette Customer Service Expert (Saint-Laurent-Ile-d'Orleans)
🏢 Groupe Touchette
📍 Saint-Laurent-Ile-d'Orleans