Guest Experience Host/Hostess - Upscale Dining (Ottawa)

Guest Experience Host/Hostess - Upscale Dining (Ottawa)

04 Aug
|
Mati Crudo + Charcoal
|
Ottawa

04 Aug

Mati Crudo + Charcoal

Ottawa

Mati is seeking an experienced Host to join our front-of-house team.

As the first point of contact for our guests, this role plays an essential part in shaping the tone and flow of the dining experience. We are looking for a hospitality professional who is composed, attentive, and comfortable managing a dynamic dining room environment.

This position is best suited for someone with prior upscale restaurant experience who understands that exceptional service begins the moment a guest walks through the door. It is not intended for someone just starting out in the industry or someone seeking a short-term role, but rather for an experienced professional with strong availability and a genuine understanding of hospitality.

Previous experience in a high-volume restaurant workplace & open availability is required.

What You’ll Do

- Welcome guests with warmth, professionalism, and confidence
- Manage reservations, walk-ins, and waitlists with precision
- Maintain awareness of dining room pacing and table flow
- Coordinate closely with servers and management to ensure smooth service
- Anticipate guest needs and handle requests with poise




- Maintain a polished and organized host stand
- Contribute to a welcoming and refined atmosphere for every guest

What We’re Looking For
- Minimum 2+ years hosting experience in an upscale or high-volume restaurant
- A calm, confident presence in a fast-paced service environment
- Excellent communication and strong attention to detail
- A polished, professional demeanor and strong guest-service instincts
- Highly organized with the ability to multitask effectively
- Full availability for evenings and weekends

What We Offer
- Competitive hourly compensation based on experience
- A professional and supportive team environment
- Opportunities for growth within our hospitality group
- Extended health benefits

Pay: $17.60 per hour

Benefits

- Extended health care

Application question(s):
- How many shifts per week are you looking for?
- What is your availability?

Experience:
- Front of House Restaurant: 2 years (required)

Work Location: In person

📌 Guest Experience Host/Hostess - Upscale Dining (Ottawa)
🏢 Mati Crudo + Charcoal
📍 Ottawa

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