Become a Guest Service Agent at The Westley Calgary Downtown Hotel, a vibrant boutique space with up-to-date charm. Deliver exceptional guest experiences, from check-in to providing local recommendations. As a full-time Guest Service Agent, you'll work AM/PM shifts and overnight as a Night Auditor.

This role encompasses customer service excellence and effective management of check-in/check-out procedures. You will liaise with guests to fulfill requests, provide concierge services, and ensure a seamless stay in the heart of Calgary. Key Responsibilities:

- Register guests and assign rooms efficiently
- Assist with reservation blocking and special requests
- Perform accurate cash handling and credit checks




- Coordinate with housekeeping for room status updates
- Maintain guest key storage and safety procedures Requirements:
- Prior experience in customer service or as a Guest Service Agent
- Strong communication skills, both verbal and written
- Proficiency with hotel property management systems
- Results-driven and adaptable in a fast-paced environment
- Availability for varied shifts, including nights and weekends Deliver memorable guest experiences by leveraging your customer service skills at The Westley Calgary Downtown Hotel.

📌 Guest Service Agent at The Westley (Calgary)
🏢 Silver Hotel Group
📍 Calgary