Elevate your hospitality career as a Guest Services Agent at Sonesta International Hotels.

Experience delivering top-notch customer service and managing front desk operations in this energetic role. As a key player in the hotel's success, you'll handle guest check-ins, manage reservations, and promote Sonesta's brand standards. This role requires effective communication skills, organizational abilities, and a passion for hospitality.

Your responsibilities will encompass cash handling, guest relations, and assisting with daily operations. Key Responsibilities:

- Register guests and issue room keys
- Answer phones with courtesy and efficiency
- Process cash and credit transactions accurately
- Manage guest reservations and cancellations
- Promote teamwork through daily shift coordination Requirements:
- High School diploma or equivalent required
- One year hotel or retail customer service experience
- Fluent in English; other languages a plus
- Computer skills, including Microsoft Office proficiency
- Valid driver’s license and ability to lift up to 50 pounds Bring your passion for service and commitment to excellence to Sonesta Hotels.

📌 Guest Services Agent at Sonesta Hotels (Toronto)
🏢 Sonesta International Hotels
📍 Toronto