Elevate guest experiences as a Front Desk Agent at Kingsmill. Register guests, manage reservations, and provide excellent service throughout their stay.
The Front Desk
Agent at Kingsmill plays a crucial role in ensuring a positive guest experience. You will greet visitors, manage check-ins, and handle payments with precision. Robust communication, human relation skills, and basic accounting proficiency will be essential for efficiently managing tasks and resolving guest issues. Key Responsibilities:
- Greet and register guests at check-in
- Assign rooms and issue keys securely
- Make, confirm, or cancel reservations as needed
- Answer calls and relay messages promptly
- Handle Lost and Found items according to guidelines Requirements:
- Strong interpersonal and communication skills
- Basic computer and accounting skills
- Ability to prioritize tasks effectively
- Flexible to adapt to procedural changes
- Capacity to lift up to 15 pounds Showcase your guest service and organizational skills while supporting Kingsmill's commitment to excellence.