Elevate guest experiences as a Guest Services Supervisor at Travel + Leisure Co. This temporary position emphasizes leadership in enhancing guest satisfaction through proactive service and problem-solving. In this role, you will oversee daily guest service operations, ensuring both front and back-of-house activities run smoothly.
Your leadership will empower your team in resolving guest issues and fulfilling needs effectively. You'll also maintain room inventory, administer scheduling, and provide meaningful training to enhance staff skills. Key Responsibilities:
- Lead daily guest service shifts and operations
- Ensure proper guest check-in and check-out procedures
- Analyze reports and communicate team needs
- Maintain accurate room inventory records
- Develop staff through hands-on training and coaching Requirements:
- Valid driver’s license required
- At least 1 year in a supervisory role
- 1 year in hospitality or similar service field
- Robust verbal and written communication skills
- Proficiency in property management software Drive innovation in guest service and lead a team dedicated to excellence at Travel + Leisure Co.