Elevate customer satisfaction as a Hail Consultant at Birchwood Collision Centre. This full-time role supports clients through hail repair inquiries, ensuring seamless communication and service experience.

Birchwood

Collision is searching for a Hail Consultant to provide exceptional service during the customer's interaction.

Your role involves managing customer inquiries, completing paperwork for hail repair orders, and following up to ensure satisfaction. A talent for building rapport and explicit communication on repairs and costs is essential in this collaborative working environment. Key Responsibilities:

- Manage phone inquiries and customer walk-ins
- Communicate repair details and associated costs
- Complete related paperwork for hail repair orders




- Follow up with customers for satisfaction assurance
- Thrive in collaboration and teamwork throughout processes Requirements:
- Post-secondary education in Business or related field preferred
- Proven commitment to customer satisfaction
- High attention to detail and organizational skills
- Comfortable with technology and Microsoft applications
- Valid driver’s license and clean driver abstract Support customers effectively through hail repair processes as a part of Birchwood's dynamic team.

📌 Hail Consultant at Birchwood Collision (Winnipeg)
🏢 Birchwood Automotive Group
📍 Winnipeg