Become a Hardware Tools Customer Service Specialist at RONA, where your customer-first approach will shine. Engage with customers to streamline special orders and ensure a flawless shopping experience. At RONA, you will play a key role in helping customers with their hardware and electrical needs in a vibrant team workplace.
Your commitment to excellent service will enhance customer satisfaction and boost product knowledge through participation in training sessions. Effective communication is essential for assessing needs and making recommendations. Key Responsibilities:
- Guide customers with product requirements in-store and over the phone
- Prepare and process special orders promptly
- Maintain store organization and current signage
- Conduct inventory checks and address stock concerns
- Keep updated with promotional activities and offerings Requirements:
- Strong focus on delivering excellent customer service
- Effective communication and assessment skills
- Previous experience in customer service roles
- Ability to perform physical tasks including lifting products
- Willingness to improve through available training Bring your dedication to customer service to RONA, supporting shoppers in their projects.
📌 Hardware Tools Customer Service Specialist (Winnipeg)
🏢 Rona
📍 Winnipeg