Senior Director, Revenue Operations North America | Remote Department: Revenue Operations Reports To: Shachin Ghelani, Chief Revenue Officer (CRO) Type: Permanent | Full-Time At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Trusted by more than 30,000 locations across 32+ countries, Solink helps organizations reduce risk, improve operational performance, and make better business decisions through AI-powered video intelligence.

As Senior

Director, Revenue Operations, you will lead the systems, processes, analytics, and operating cadence that power Solink's go-to-market organization. Supporting more than 135 team members across Sales, Customer Success, Channel, Solutions Engineering, and Marketing, you will ensure the revenue engine operates efficiently, scales effectively, and delivers predictable business outcomes. You will lead a team of analysts and operational specialists while partnering closely with executive leadership and Revenue Technology to drive performance, process excellence, and strategic decision-making across the organization.

Establish performance frameworks, operating rhythms, and governance processes that improve visibility, accountability, and decision-making.

Own Revenue

Performance & Forecasting Lead forecasting, pipeline management, and revenue performance analysis across all segments and business units. Deliver executive reporting and insights on key metrics including pipeline coverage, conversion, forecast accuracy, retention, and net revenue retention (NRR).



Partner with the CRO, CEO, and Board on revenue planning and business performance reviews.

Design and improve scalable processes across the customer lifecycle, including lead management, opportunity management, forecasting, territory planning, customer retention, and partner operations. Ensure operational processes are adopted consistently and evolve alongside business needs.

Lead Revenue

Systems & Data Governance Partner with Revenue Technology to define business requirements, optimize revenue systems (Salesforce, Gong, Orum, Clay, Datalane), and maintain high standards of data quality and governance. Lead and develop a high-performing Revenue Operations team of 4 supporting Sales, Marketing, Customer Success, and Channel functions. Establish clear priorities, coaching, and performance expectations while fostering a culture of continuous improvement and operational excellence.

Experienced Revenue Operations Leader: You have 6+ years of Revenue Operations, Sales Operations, or Business Operations experience in a high-growth B2B SaaS environment, including at least 2 years leading and developing high-performing teams.

Revenue Performance Expert: You have deep expertise in forecasting, pipeline management, revenue analytics,



and executive reporting.

GTM Operator: You understand how revenue organizations function across Sales, Customer Success, Channel, Marketing, and Solutions Engineering.

Systems & Data Strategist: You have extensive experience with Salesforce and modern revenue technology stacks. You understand data architecture, automation, governance, and how technology enables operational scale. You can identify practical applications that drive measurable business outcomes.

Analytical Decision Maker: You are highly analytical and can translate complex data into clear business insights. You are comfortable identifying risks, diagnosing root causes, and recommending actions that improve performance. You can challenge assumptions, influence decisions, and confidently present data-driven recommendations to senior leaders.

Act with URGENCY – Our customers move quick, so we do too. Deliver with QUALITY – We sweat the details and hold a high bar. These aren’t just words—they shape how we hire, lead, and grow. We’re not just building tech - we’re building a place where great people do great work.

Meaningful equity : Every full-time, permanent employee has a stake in our growth. Fully paid health & dental (no waiting period) + $500 health spending account.

Social connection : Please note: this is subject to change at any point in the recruitment process based on the needs of the business.

Compensation Range: CA $145,000 - 219,000 OTE (base + bonus) We’re committed to building a diverse and inclusive workplace.

📌 Head of Business Intelligence & Operations (Calgary)
🏢 Socket.dev
📍 Calgary