We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. At Trainline, our People team plays a critical role in helping our business and colleagues thrive. We create the conditions for high performance, growth, and meaningful career development by building the capabilities, culture, and leadership needed to support our ambitious goals. As we continue to evolve, Learning &

• Development is a key enabler of organisational success, helping our people adapt, grow, and perform at their best. As our Head of Learning &

• Development, you will define and lead Trainline’s learning strategy, ensuring it is closely aligned to business priorities and future capability needs. Reporting to the Director of People Partnering &

• L&D;, you will partner closely with People Partners, leaders, and stakeholders across the organisation to deliver scalable, impactful learning solutions that drive measurable outcomes. This role combines strategic thinking with a practical, hands‑on approach, leading a small team while shaping the learning experiences, behaviours, and capabilities that will support Trainline’s continued growth and transformation. In this role as the Head of Learning &

• Development, you will... Define and lead Trainline's Learning &

• Development strategy and roadmap, ensuring capability‑building initiatives are aligned with business priorities,



organisational goals, and future workforce needs. Embed learning as a strategic enabler of performance, productivity, and organisational effectiveness, ensuring initiatives are commercially grounded and outcome‑focused. Shape the learning strategy that supports AI adoption and evolving ways of working, helping colleagues and leaders build the skills, behaviours, and confidence needed to embrace new technologies. Performance &

• Leadership Development Design and embed learning interventions that strengthen leadership capability, enhance manager effectiveness, and support a high‑performance, feedback‑rich culture. Partner with People Partners and business leaders to build greater ownership and accountability for performance, coaching, and development across the organisation. Own and continuously evolve Trainline's learning ecosystem, including platforms, tools, external partnerships, and core learning journeys such as onboarding, leadership development, and compliance learning. Lead, coach, and develop a high‑performing Learning &

• Development team, creating clarity of purpose while encouraging innovation and continuous improvement. Build trusted relationships with senior stakeholders across the business, influencing decision‑making and bringing external insight, emerging trends, and best practice into Trainline's approach to learning and development. Significant experience in Learning &

• Development, with deep expertise across learning strategy, leadership development,



and organisational capability building.

Experience operating at Senior Manager, Principal, Head of Learning & Development, or a similar leadership level, with responsibility for shaping and delivering impactful learning strategies.

Experience partnering with senior leaders, People teams, and cross‑functional stakeholders to diagnose needs, influence priorities, and co‑create effective solutions. Strong capability in leadership and manager development, with experience building learning interventions that improve performance and strengthen organisational culture.

Experience supporting organisational transformation, behavioural change, digital adoption, or future of work initiatives, ideally including exposure to AI‑enabled ways of working. A commercially minded and pragmatic approach, with the ability to balance long‑term strategy with hands‑on execution and adapt effectively in a fast‑moving workplace. Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28‑day Work from Abroad policy.

Think

Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought.

📌 Head of Development (Remote) (London)
🏢 The Institute for Performance and Learning
📍 London