Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

- Director, Product Management, Identity Mastercard Identity is seeking a Director of Product Management to lead key areas of the Account Protection portfolio, focused on delivering a trusted intelligence layer that enables persistent defense across the full lifecycle of an account—from onboarding through monitoring, recovery, and investigation.

Mastercard

Identity, within the Security Solutions organization, leads the development of products and services that enable global commerce, power financial inclusion, prevent crime, and make some of the most seamless experiences possible. As part of Mastercard Identity, the Account Protection team drives the development and management of products, programs, and services focused on account risk management, both pre-onboarding and post-onboarding, addressing critical threats to businesses including account takeover, synthetic identity fraud, and mule activity and more. The Director of Product Management, Account Protection, plays a key role in Mastercard’sIdentity team by contributing to the development of scalable, interoperable solutions that enable businesses to securelyidentifyand trust consumer accounts across digital ecosystems.

This role is responsible for driving strategy, product development,



and commercialization of next-generation Account Protection solutions powered by network-scale identity data, risk signals, and intelligence. The Director works closely with senior product leaders and cross functional teams—including engineering, data science, privacy, commercialization, and legal—to help define requirements, support product development, pricing and packaging decisions, and ensure products are market ready. Through customer and market analysis, value articulation, and launch execution, the Director will drive Identity Account Protection solutions that improve account security for customers, mitigate fraud risk, and achieve commercial objectives aligned with Mastercard Identity’s Account Protection strategy.

Define and execute on a set of Account Protection products across the full account lifecycle Identify and lead high-impact expansion opportunities across monitoring, recovery, modification, and investigation phases Define product requirements and data needs, partnering closely with Engineering and Data Science Translate customer fraud challenges (e.g., ATO, AI-driven fraud, recovery gaps) into differentiated capabilities [Account Pr...Support GTM teams with product positioning, strategic deals, and customer engagements Define the data strategy underpinning account-level intelligence across signals (identity, device, behavioral, network)



Drive innovation to improve overall network-level fraud detection Experience in Product Management, Commercialization, Data Analytics, Strategy, or Finance, with experience in fraud, identity, risk, payments, or fintech Solid understanding of account lifecycle risk (onboarding through monitoring and recovery) Familiarity with fraud vectors such as account takeover, synthetic identity, and mule networks Experience with data-driven or API-based products Excellent Microsoft Excel, PowerPoint, and Word proficiency Working knowledge of identity, digital payments,and security landscape is an advantage Bachelor’s degreerequired, advanced or master’s degree is an advantage Ability to travel up to 15% In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] not include any medical or health information in this email.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This is a pipeline posting for future opportunities within our team. Vancouver, Canada: $150,000 - $234,000 CAD #

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