Extendicare Canada Inc. in Ontario is seeking a Resident and Family Experience Manager to elevate resident engagement, satisfaction, and feedback processes across the organization.
The role leads the annual Resident and Family Experience Survey, translates findings into actionable improvements, and oversees the engagement program and complaint-management initiatives. Hybrid work workplace and strategic collaboration with regional leadership to mitigate risks and enhance care quality are core
📌 Hybrid Resident & Family Experience Manager (Toronto)
🏢 Extendicare Canada
📍 Toronto
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