Step into a Systems Analyst role at Servus Credit Union in Edmonton. This full time position emphasizes application support, incident management, and ensures smooth financial operations for members. As a pivotal member of the Data Technology and Infrastructure Team, you will manage Tier II application support, focusing on digital banking and SaaS solutions like D365 F&O.;

You will work closely with technical teams and business stakeholders to troubleshoot issues, coordinate escalations, and enhance operational stability. Key Responsibilities:

- Manage Tier II incident resolution and troubleshoot application issues
- Participate in on-call rotations for immediate response to alerts
- Support and maintain digital banking and related applications




- Coordinate patches and upgrades for COTS applications
- Execute SQL scripts for data correction as needed Requirements:
- 4-7+ years as a Systems Analyst with application support experience
- 3+ years supporting .NET solutions and integrations
- Proficiency in SQL for production data updates
- Understanding of ITSM methodologies and tools
- Familiarity with Agile/Scrum environments Bring your expertise in application support and system analysis to empower Servus Credit Union and its valued members.

📌 Hybrid Systems Analyst at Servus Credit Union (Red Deer)
🏢 Servus Credit Union
📍 Red Deer