Join IAA Holdings, LLC as a Customer Experience Specialist to deliver exceptional service to our global customer base. This role focuses on enhancing customer interaction through various communication methods. As part of the IAA team, Customer Service Representatives are pivotal in ensuring operational success at our branches.

You will assist customers by answering inquiries, processing orders, and managing records. Your strong interpersonal skills and positive attitude will enhance our customer relations and support our growth objectives. Key Responsibilities:

- Provide support services through various communication channels
- Process orders and maintain accurate records
- Handle customer inquiries and requests efficiently
- Prepare necessary paperwork for auction day
- Complete clerical duties to support the office team Requirements:
- Comfortable communicating with diverse customers
- Strong teamwork mentality and willingness to help
- Excellent digital skills
- Valuable time management and organizational skills
- Professional and polished appearance Boost customer satisfaction while growing your career with IAA.

📌 IAA Customer Experience Specialist (Richmond)
🏢 Ritchie Bros.
📍 Richmond