Company Description

Valley Waste & Recycling Inc. is a family owned company providing premium waste and recycling services throughout the Fraser Valley. Based in Chilliwack, BC, the company focuses on efficient, honest, and high-quality service while supporting a cleaner and greener environment. The team prides itself on understanding client needs and delivering service that exceeds expectations.

Role Description The Information Technology Support Specialist is a full-time, on-site role based in Chilliwack, BC. This position is responsible for providing day-to-day technical support for desktop computers, peripherals, tablets and their assigned software, and business applications, ensuring systems function reliably for all team members. The specialist will handle requests, diagnose and resolve hardware and software issues, and escalate complex problems when necessary.

Daily tasks include installing and configuring workstations, maintaining user accounts and permissions, monitoring system performance, and applying basic security practices. The role also involves documenting support activities, assisting with equipment inventory,



and collaborating with operations staff to ensure technology supports business and environmental service goals.

Qualifications

- Solid technical support skills, with a focus on responsive and thorough service.
- Proficiency in troubleshooting desktop computers, peripheral devices, and common office software.
- Solid understanding of information technology fundamentals, including operating systems, networks, and basic security practices.
- Relevant education such as a diploma or certification in IT, Computer Science, or a related field, or equivalent experience

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- Effective communication and documentation skills, with the ability to explain technical issues in clear, accessible language.
- Ability to prioritize tasks, work independently, and collaborate with team members in an on-site environment.
- Experience with ticketing systems, remote support tools, and hardware setup is required.
- Commitment to safety, reliability, and supporting the company’s environmental and service-focused mission.

📌 Information Technology Support Specialist (Chilliwack)
🏢 Valley Waste u0026 Recycling
📍 Chilliwack