Research Director Strategy & Research at Jackman. Jackman’s strategy team is persistent, thorough and creative in our pursuit of actionable human insights, from reviewing industry performance and best practices to conducting in-depth customer research. We don’t simply follow the market; Reporting to the Senior Research Director, the Research Director leads research delivery on Jackman’s reinvention engagements, working alongside engagement leads.

This means owning research programs end to end and translating ambiguous business questions into insight that shapes strategy. It’s a hands-on, roll-up-your-sleeves leadership role: you’ll design and run the work, guide and develop the supporting team, and partner closely with our Strategy and Creative leads as well as our engagement partners. Own the research end to end.

Turn business objectives and preliminary hypotheses into transparent research plans that address the questions that matter most. Run segmentation and multivariate analysis and craft client-tailored narratives, stress-tested against our proprietary customer, competitive and brand frameworks so conclusions carry real implications for a Reinvention. Act as a thought partner to the Strategy, Creative and Activation teams, moderate qualitative fieldwork, facilitate working sessions and workshops, and present confidently to senior client and internal audiences.

Develop trusted relationships with working- and peer-level client stakeholders,



identify opportunities for additional research, and support business development proposals and pitches. Coach and advise junior researchers as a formal advisor, and contribute new methods and tools that make research sharper, without compromising rigour. A university degree (BA/BSc, MA/MSc, HBA/BComm) with strong academic performance. ~8+ years in a leading research, insights or management consulting practice, with significant primary research experience. ~ A strong command of both qualitative and quantitative methods — including segmentation and multivariate analysis — and the judgment to identify the right approach for the objective at hand. ~ A track record of translating ambiguous questions into research that directly drives impact. ~ A confident communicator and facilitator who is credible and compelling with senior audiences. ~ Curiosity about applying new approaches and tools — including AI — to improve process, paired with a deep respect for research as a craft. ~ Experience in retail, consumer-facing categories and B2B an asset. ~ Occasional travel is expected.

We’re a diverse team of strategists, designers, writers, analysts and UX experts, but also bakers, bike riders, marathon runners, beer brewers, dog lovers, bookworms and musicians. Competitive compensation including annual bonus opportunity Flexible working arrangements Bring your dog to work.

📌 Interim Director, Quality Management (Toronto)
🏢 Jackman Reinvents
📍 Toronto