Together, we help people, businesses, and society prosper in good times and be resilient in bad times. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Versatile wellbeing, including telemedicine, Wellness account and much more Annual bonus target, based on the base salary, with a potential payout of up to the target (subject to personal and company performance): Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. It’s all part of our Employee Promise to help you grow with us.

Salary for the employee will be determined taking into consideration a number of factors including experience, skills, qualifications, anticipated contribution to role, internal equity, etc. Annual bonus target, based on the base salary, with a potential payout of up to the target (subject to personal and company performance): We are looking for an Intermediate or Senior Business Advisor to join our team! Lead projects with stakeholders across the Claims West operation to enhance efficiency and address operational challenges, while supporting the business in effective execution and change management.





Assess operational challenges by gathering inputs from teams, reviewing performance indicators, mapping processes, and identifying root causes. Reimagine outcome-focused processes, clarify decision points, and lead portfolio-level performance. Lead or contribute to process improvement initiatives from ideation through implementation and control of solutions.

Optimize claims management models and ways of working to enhance operational efficiency and service quality. Propose creative business solutions and develop actionable recommendations; simplify and communicate complex concepts, both verbally and in writing, to stakeholders ranging from front-line teams to senior executives. Develop documentation and assets (tools, templates, analyses) to support recommendations and implementation.

Promote a continuous improvement culture within the organization. Monitor outcomes by tracking agreed performance measures and surfacing insights and trends; Connect and de-risk: Link initiatives with strong business acumen to identify risks and drive coherent execution. Collect, research, extract, and structure data; Leverage insights on industry trends and best practices to maintain a competitive edge and drive continuous organizational improvement.

Support on recurrent reports, including creation, development, modification, and production of reports in Excel, Power BI and other tools. At least 5 - 8 years of experience in consulting, analysis, management,



or a comparable role.

Lean Six

Sigma certification (Green Belt or Black Belt) is an asset.

experience in claims is an asset. Excellent communication skills (verbal and written), including presenting, with the ability to translate complex data and concepts for diverse stakeholders. Proven analytical skills, strong attention to detail, intellectual curiosity, and a continuous improvement mindset.

Hands‑on experience in project management and change management; Intermediate-to-advanced proficiency with Microsoft Office and data visualization tools (Power BI, Excel, Visio, PowerPoint). value stream mapping is an asset. No Canadian work experience required, however must be eligible to work in Canada. #At Intact, our Value of respect is founded on seeing diversity as a strength. We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

Please note that Intact does not provide sponsorship or other support for immigration‑related matters including but not limited to employer‑specific closed work permits. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site. #

📌 Intermediate or Senior Business Advisor (Calgary)
🏢 Intact
📍 Calgary