Enhance HRWC's IT services as an IS Support Technician I, focusing on desktop and peripheral support. This role requires diagnosing, repairing, and upgrading equipment to ensure optimal performance. The IS Support Technician I supports HRWC's computer systems and provides critical maintenance.

Candidates should possess a post-secondary diploma in Computer Science/Information Technology and hold relevant certifications. The ideal applicant will have practical experience with Microsoft Windows systems and an understanding of ITIL principles, providing hands-on support to end users. Key Responsibilities:

- Install and configure desktop hardware and peripherals
- Diagnose and repair hardware and software issues
- Maintain records of performance and resolutions
- Collaborate with team members for system improvements
- Conduct preventive maintenance on devices Requirements:
- Grade 12 education with relevant diploma
- Six months of experience in IT support
- MCITP, CompTIA Network+, A+, or equivalent certification
- Robust communication and interpersonal skills
- Ability to transport to various locations Bring your technical expertise and customer service focus to HRWC as an IS Support Technician I.

📌 IS Support Technician I at HRWC (Halifax Regional Municipality)
🏢 Halifax Water
📍 Halifax Regional Municipality