Become the go-to IT Assistant for the Vancouver Public Library, providing vital tech support to staff. Embrace a role that combines customer service and technical skills in beautiful Vancouver, BC. In this full time, in-person position at the Central Library, you will support a diverse range of IT services.

Your main duties include troubleshooting hardware and software issues, offering remote and in-person solutions, and ensuring the library’s technology functions smoothly. Communication and interpersonal skills are key to thriving in this role. Key Responsibilities:

- Provide telephone and email IT support to library staff
- Troubleshoot and resolve technical issues for various applications
- Assist with the lifecycle of desktop and laptop computers




- Install and configure replacement IT equipment on-site
- Maintain effective service to library managers and clients Requirements:
- Certificate in computer sciences or related discipline
- Minimum 6 months IT support experience
- Experience with library applications beneficial
- Knowledge of integrated library software systems
- Fluent in written and spoken English Utilize your technical expertise and customer service skills to enhance library operations at Vancouver Public Library.

📌 IT Assistant at Vancouver Public Library
🏢 City of Vancouver
📍 Vancouver