RQ09437 - Solutions Designer - CRM - Senior About the job RQ09437 - Solutions Designer - CRM - Senior Assignment Type: This position is currently listed as "Hybrid" and consultants will be required to work onsite at the work location 3 days a week and 2 days from home. Design of hosting technology solutions based on the clients service specifications, standards, policies, best practices Planning, implementing and supporting complex CRM systems Documenting processes and technical designs and updating build books Configurating and integrating Salesforce with other applications using web services or other mechanisms Conducting research and assessment of options for technical design issues Contributing to design/development project plans, including work breakdown and resources estimates Ensure unit testing meets expected functionality requirements Ensuring compliance with architecture framework and system standards, and Agile Development Methodology Leading-edge technologies, design criteria including usability, security, and privacy for web and mobile applications Knowledge transfer and documentation as prescribed by the Project Manager and Manager Developing and maintaining system design models, program codes, technical documentation, and specifications Salesforce Experience 30% ~5+ years of experience (including recent experience) solutioning and hands‑on configuring in Salesforce ~ Salesforce Certified Platform Developer I ~ Salesforce Certified OmniStudio Developer ~ Salesforce Certified Experience Cloud Consultant ~ Salesforce Certified Administrator ~Salesforce Dynamic Forms. Design, Analysis,



Development and Configuration 35% Demonstrated experience supporting, developing, maintaining, and configurating Salesforce solutions Hands‑on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environments Demonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanisms Demonstrated experience conducting root cause analysis to troubleshoot and resolve defects/incidents resolve issues Demonstrated experience documenting build books, working with staff on actual implementation document performance measures of the new environments Experience conducting fit/gap analysis between high‑level requirements and Salesforce Public Sector capabilities Experience conducting diagnostics and determining methods to help incident management Experience with Vlocity platform capabilities, including FlexCards, DataRaptors, Integration Procedures, Calculation Matrices and Procedures, OmniScripts, Vlocity Data Model, and Salesforce.com Lightning Web Components (LWC)



Salesforce with Internal Applications Positive experience in implementing Continuous Integration/Continuous Delivery (CI/CD) preferably worked in Salesforce implementation project Should be comfortable working in Agile epics, user stories, features, story points, etc.

Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I⁢ management decision‑makers Demonstrated experience developing and/or supporting the development of training and communication materials in support of large system implementations Demonstrated experience in analyzing and resolving any problems, issues, or concerns with systems applications, hardware, software, or telecommunications Experience with providing application fixes to support the user acceptance testing and deployment activities A motivated, flexible, detail‑oriented, and creative team player with perseverance, excellent organization and multi‑tasking abilities, and a proven track record for meeting strict deadlines Testing and deployment activities.

Public Sector

Experience 5% ~ Previous experience working in Government or Public Sector organizations.

Demonstrated Hands

On - experience designing, supporting, developing, maintaining, and configurating Salesforce solutions Salesforce Certified Experience Cloud Consultant Experience with Vlocity platform capabilities, including FlexCards, DataRaptors, Integration Procedures, Calculation Matrices and Procedures, OmniScripts, Vlocity Data Model, and Salesforce.com Lightning Web Components (LWC) Salesforce Dynamic Forms.

📌 IT Senior Solution’s Architect - CRM Configuration & Deployment (Toronto)
🏢 Rubicon Path
📍 Toronto