Enhance your IT career with CyberClan as an IT Support Analyst in a hybrid role. Provide frontline technical support and contribute to vital projects across global operations. Join CyberClan's team, where you'll support internal IT services and initiatives focusing on secure network operations and cloud migrations.

You will engage in ticket management, incident handling, and ensure the stability of server and network environments. Delivering exceptional technical solutions while adhering to ITIL best practices is crucial for this position. Key Responsibilities:

- Provide 1st level technical support for various IT issues
- Manage onboarding and offboarding of employees
- Maintain accurate documentation of IT assets
- Liaise with vendors and contractors for service improvements
- Support the IT Manager in internal assessments and audits Requirements:
- 1-3 years in IT services or infrastructure roles
- Post-secondary education in IT or Computer Science
- Robust problem-solving skills for quick issue resolution
- Excellent communication with non-technical users
- Attention to detail in managing tasks Leverage your IT skills and contribute to CyberClan's mission of enhancing cybersecurity for clients worldwide.

📌 IT Support Analyst at CyberClan (London)
🏢 Cyberclan
📍 London