Enhance your IT skills with Miller Thomson as an IT Support Specialist in Ontario. Provide first-line technical support to professionals while ensuring a high level of customer service. As a key member of the IT team, you will deliver vital first-line support to lawyers and business staff.

This role requires strong troubleshooting skills and 2-5 years of IT support experience. You will tackle hardware and software issues while promoting a client-focused service culture within the firm. Key Responsibilities:

- Respond to service requests via multiple channels
- Troubleshoot hardware and software access issues
- Log, track, and update tickets accurately
- Provide transparent guidance to end users
- Document solutions for knowledge sharing Requirements:
- Bachelor’s degree in IT or related field
- 2–5 years of IT support experience
- Strong understanding of IT service management
- Excellent communication and customer service skills
- Familiarity with legal technology is an asset Join Miller Thomson and leverage your IT expertise to support legal professionals effectively.

📌 IT Support Specialist at Miller Thomson (London)
🏢 Miller Thomson
📍 London