Our current hybrid model requires employees to work on-site three days per week. In office requirements may change based on operational needs.

The Infrastructure Systems Analyst 3 (Infrastructure Focused) is a senior technical specialist role that requires deep hands‑on technical expertise across virtualization, Windows Server, storage, backup, and enterprise networking, including the ability to troubleshoot and implement changes across server, firewall, switching, VLAN, and wireless environments.

Lead the design, implementation, and optimization of enterprise infrastructure platforms, including servers, virtualization, storage, and cloud environments.

Act as a senior escalation point for complex infrastructure incidents impacting clinical and operational services.

Provide senior technical guidance, mentorship, and escalation support to infrastructure, service desk, security, and network team members.

Collaborate with network specialists to ensure infrastructure solutions are secure, performant, and well-integrated.

Support initiatives related to cloud migration, data centre modernization, automation, and disaster recovery.

Produce and maintain accurate technical documentation and provide clear guidance to leadership and stakeholders.

Participate in after‑hours support and on‑call rotation as required.

Perform intermediate to advanced network administration tasks, including switch port configuration, VLAN assignments, trunk/access port changes, routing verification, firewall rule changes, and network connectivity troubleshooting.

College diploma or university degree in Computer Science, Information Technology, or related field.

Minimum 5 years of progressive enterprise IT experience with a focus on networking in complex,



multi-site environments.

Advanced hands‑on experience with Microsoft Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, file services, certificate services, patching, hardening, and server lifecycle management.

Advanced hands‑on experience with VMware vSphere, including ESXi, vCenter, clustering, storage connectivity, virtual networking, performance troubleshooting, and upgrade/patch management.

Solid understanding of enterprise networking concepts (LAN/WAN, firewalls, routing, and connectivity).

Ability to independently analyze, troubleshoot, and resolve complex technical issues.

Strong experience with enterprise backup and recovery systems, including troubleshooting failed backups, performing restores, validating backup integrity, and supporting disaster recovery testing.

Strong understanding of Layer 2 and Layer 3 networking, including VLANs, trunking, routing, subnetting, switching, firewall rules, NAT, DHCP, DNS, and network troubleshooting.

Working knowledge of enterprise wireless network topology, including SSIDs, access points, controllers/cloud‑managed Wi‑Fi, roaming, RF coverage concepts, authentication, and VLAN integration.

Knowledge of SIEM tools, threat detection, and Cybersecurity best practices

Strong understanding and working experience with various monitoring tools (Zabbix, Solarwinds, Others)

Microsoft, VMware, or cloud‑platform certifications (Azure preferred).

Networking certification (e.g., CCNA) is considered an asset.

CISSP, Security+, or other cybersecurity certifications are considered assets.

Language Requirements English level A- is mandatory in oral expression, comprehension, reading and writing. Bilingual (French/English) is considered an asset #

📌 IT Systems Monitoring Analyst (Quebec)
🏢 The Royal
📍 Quebec