Frey Consulting Group is seeking an ITSM Leader to oversee frontline end-user support, technology operations, and ITSM modernization across regional locations. Remote delivery with monthly in office meetings in Red Deer, Alberta.
The role reports to IT Leadership and requires 5+ years of leadership in IT Service Desk/Operations, plus an ITIL v4 certification.
Start
August/September 2026 with standard M-F 8:00 AM–5:00 PM hours.
📌 ITSM Lead — End-User Ops & Modernization (Remote) (Edmonton)
🏢 Frey Consulting Group
📍 Edmonton
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