Become a pivotal leader in hospitality as the Lead Front of House at Algonquin Students' Association. Inspire your team to deliver memorable experiences every day. In this vital role, you'll be responsible for mentoring staff, maintaining high operational standards, and supporting the Front of House at various venues.

Reporting to the Manager, your leadership will foster a coaching culture and ensure all patrons receive exceptional service while adhering to safety protocols. Key Responsibilities:

- Collaborate with staff to enhance customer satisfaction
- Deliver training programs for new employees
- Ensure compliance with cleanliness and safety standards
- Monitor beverage inventories and manage cost controls
- Execute reward programs to encourage staff excellence Requirements:
- Minimum six months as a supervisor in hospitality
- One year of hospitality experience required
- Proven ability to mentor and coach teams
- Robust communication skills and ability to work under pressure
- Valid certifications such as Smart Serve and food safety Facilitate exceptional service and develop your supervisory skills within the dynamic environment of Algonquin Students' Association.

📌 Lead Front of House Operations (Ottawa)
🏢 Algonquin Students' Association
📍 Ottawa