Step into a pivotal role as a Client Care Coordinator in the luxury retail sector. This temporary position manages aftercare logistics, ensuring a positive experience for clients. As part of your responsibilities, you will coordinate repairs and handle service requests across various platforms including workshops and stores.

Your strong organizational skills will be essential in maintaining service records and managing client inquiries effectively while ensuring smooth operations. Key Responsibilities:

- Manage communication and logistics for client aftercare
- Oversee tracking, receiving, and order dispatch processes
- Collaborate with shipping providers on upgrades and replacements
- Assist in simple repairs and inventory management
- Process invoicing and maintain records in relevant systems Requirements:
- Over three years of customer service experience
- Exceptional organizational and communication skills
- Knowledge of CRM systems and luxury retail environment
- Solid problem-solving and interpersonal abilities
- High school education necessary Leverage your expertise in client care and logistics to improve service operations in luxury retail.

📌 Luxury Retail Client Care Coordinator (Cambridge)
🏢 Brobston Group
📍 Cambridge