Join the Special Voting Opportunities program as a Mail Ballot Office Supervisor, overseeing daily operations to ensure smooth ballot processing. Lead a team in a energetic Call Centre environment while managing mail ballot assembly and distribution. As a Mail Ballot Office Supervisor, you will report to the Program Manager.

This role requires strong leadership to manage Call Centre staff effectively and maintain operational efficiency. Your expertise will be vital in overseeing ballot package assembly and resolving IT-related issues within the Mail Ballot Office. Key Responsibilities:

- Manage daily operations of the Mail Ballot Office/Call Centre
- Oversee staff scheduling and assist with inquiries
- Monitor supply levels for ballot package assembly
- Coordinate training material for new staff
- Ensure accurate ballot reconciliation with the Elections Office Requirements:
- Diploma from a post-secondary institution
- Minimum three years of supervisory experience
- Experience in call centre operations
- Knowledge of elections processes is an asset
- Successful completion of a Police Information Check Elevate your career with critical operations management, customer service roles, and team leadership in elections support.

📌 Mail Ballot Supervisor - Operations Management (Richmond)
🏢 City of Richmond
📍 Richmond