Our client is a multifaceted operation with several stores where products are custom manufactured for the individual. They are looking for a Business / Operations Manager for a 6 to 12 Month contract to help during a busy time of exceptional growth. The role is in Greater Barrie / Muskoka region 4 to 5 days in office/ work from home for balance.

Our client needs someone to step in and find efficiency and build a plan going forward. An opportunity to optimize a successful division and better integrate into our clients portfolio. As the Business /Operations Manager, you'll provide operational leadership to strengthen and streamline one of our clients fastest-growing divisions. Working closely with ownership and the existing team, you will:

Evaluate and improve the end-to-end process from completed sale through ordering, scheduling, delivery, installation, service, and project closeout.

Create efficient workflows that improve scheduling, job tracking, customer communication, supplier coordination, and service follow-up.

Develop clear operating procedures, documentation standards, and accountability across the department.

Identify operational bottlenecks and implement practical solutions that improve consistency, efficiency, and customer experience.

Establish clear ownership of tasks and improve communication between Sales, Operations, Suppliers, Installation teams, and Customer Service.





Support and mentor the existing team while helping build a scalable operating structure for future growth.

Monitor department performance, identify risks, and provide regular recommendations to ownership on staffing, processes, systems, and operational improvements.

Help transition the department from reactive problem-solving to a structured, proactive operating model

Must-Haves: Proven experience leading operations, project coordination, installed sales, construction supply, building materials, service operations, or a similar environment.

Strong operational leadership with the ability to improve workflow, processes, and team accountability.

Demonstrated success identifying bottlenecks and implementing practical, scalable solutions.

Excellent organizational, communication, and problem-solving skills.

Ability to lead cross-functional teams and build solid working relationships with sales staff, operations teams, suppliers, customers, and ownership.

Comfortable making decisions, managing priorities, and driving continuous improvement.

A team-oriented leadership style that creates accountability while supporting and developing people.

Nice to Have

Experience in the windows and doors industry.

Knowledge of installed building products, construction scheduling, or residential renovation projects.

Experience leading operational change or organizational improvements during periods of growth. TMGCT

📌 Manager - Business Operations - 6-12 months (Barrie)
🏢 The Mason Group
📍 Barrie