- Coach, develop, and inspire a high-performing team of Business & Systems Analysts, fostering a culture of continuous learning, accountability, and growth.
- Partner with team members to create meaningful career development plans and support progression through coaching, mentorship, stretch assignments, and targeted development opportunities.
- Conduct regular performance and career conversations, providing timely feedback that supports individual growth and business outcomes.
- Lead succession planning and knowledge retention efforts, identifying critical expertise, talent risks, and development opportunities.
- Collaborate with leaders across Canadian Delivery to proactively anticipate talent needs and ensure the chapter is positioned to support current and future demand.

Requirements

- Proven people management experience, including coaching, performance management, career development, engagement, and support for team well-being.
- Solid stakeholder partnership and delivery leadership skills, with experience aligning team members to business priorities and outcomes.
- Experience with workforce planning, recruiting, onboarding, talent allocation, and supporting teams through change.




- Excellent written and verbal communication skills, with the ability to collaborate across leadership levels and teams.
- Bilingualism (French, English, both oral and written) is required for Quebec only as the position reports to a unilingual English-speaking manager outside Quebec.

Core Competencies

Demonstrates strong leadership in coaching and developing high-performing teams of Business & Systems Analysts, with a focus on performance management, career development, and stakeholder partnership. Bilingual in French and English, facilitating effective communication and collaboration across diverse teams.

Highest-signal resume keywords

- People Management Experience
- Coaching And Mentorship
- Stakeholder Partnership
- Workforce Planning
- Bilingualism (French, English)

ATS Optimization Keywords

Hard Skills

- Performance Management
- Career Development
- Talent Allocation
- Recruiting
- Onboarding

Soft Skills

- Collaboration
- Communication
- Engagement
- Coaching
- Feedback

Industry Keywords

- Business Analysts
- Systems Analysts
- Succession Planning
- Knowledge Retention
- Change Management

📌 Manager, Business & Systems Analysis (Ontario)
🏢 Jobtailor
📍 Ontario