Cafe Manager

We are a busy, fast-growing local coffee shop looking for an experienced Cafe Manager to join our leadership team. We are passionate about serving exceptional coffee, fresh baked goods, and creating memorable in-house events that bring our community together.

We are looking for someone who leads by example, thrives in a fast-paced environment, and is committed to delivering outstanding customer experiences every day. If you're a motivated leader with a positive attitude and a passion for hospitality, we'd love to hear from you.

Requirements

- Minimum 3 years of management experience in a cafe (it will be considered an asset), coffee shop, bakery, or restaurant. Previous barista experience with strong knowledge of espresso-based beverages and coffee art.
- Experience leading, coaching, and motivating a team
- Strong customer service and communication skills
- Ability to multitask and stay organized in a fast-paced environment
- Experience with scheduling, inventory management, and daily operations
- Flexible availability, including mornings, evenings, weekends, and holidays
- Food Handler Certification (or willingness to obtain)

Responsibilities
- Manage the day-to-day operations of the cafe.
- Lead, train, and support a team of baristas, bakers, and front-of-house staff.
- Ensure every guest receives outstanding customer service and a welcoming experience.
- Prepare and serve specialty coffee beverages while supporting the team during busy periods.
- Oversee daily baking production and ensure quality, consistency, and presentation standards are met.
- Plan, organize, and manage in-house events from setup to completion.
- Create staff schedules and manage labour costs.
- Monitor inventory, place supply orders, and reduce waste.
- Maintain cleanliness,



food safety, and health standards throughout the cafe.
- Handle opening and closing procedures, cash management, and daily reporting.
- Resolve customer concerns professionally and efficiently.
- Build a positive, team-oriented workplace culture and lead by example.
- Ensure all company policies and operating procedures are followed.

What We're Looking For The ideal candidate is:
- Positive, hardworking, and dependable
- A confident leader who enjoys coaching and developing a team
- Organized, detail-oriented, and able to work under pressure
- Self-motivated and able to make decisions independently
- Passionate about coffee, baking, hospitality, and creating memorable guest experiences
- Committed to maintaining high standards in quality, service, and teamwork

What We Offer
- Competitive pay based on experience
- Full-time position
- Staff discounts
- Opportunities for growth within our expanding company
- A supportive and positive work environment
- The opportunity to lead a talented team and help grow one of London's fastest-growing local coffee shops

If you're an experienced leader who is passionate about coffee, baking, customer service, and creating unforgettable experiences, we would love to hear from you. Please send your resume and cover letter today.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Please reply here only.

Job Types: Part-time, Full-time

Pay: $17.60-$22.00 per hour

Benefits

- Casual dress
- On-site parking

Versatile language requirement:
- French not required

Ability to commute/relocate:
- London, ON N6A 3E6: reliably commute or plan to relocate before starting work (required)

Education:
- Secondary School (preferred)

Work Location: In person

📌 Manager (London)
🏢 Commonwealth Coffee
📍 London