You'll be joining a collaborative Commercial Insurance leadership team dedicated to driving profitable growth and delivering exceptional broker experiences across Ontario. If you're passionate about underwriting, people leadership, and building strong market relationships, this is an exciting chance to help shape the future of our Commercial Insurance business. Drive the profitable growth of Definity's commercial auto and property insurance business in the region.

Lead a team of underwriters in selecting mid-to-large market auto and property risks that generate an underwriting profit. Maintain a profitable mid-market commercial insurance portfolio. You’ll support the Regional Director in effectively communicating and successfully implementing Commercial Insurance strategy for mid-market and large market underwriting.

You’ll develop, coach/mentor and manage the performance of Direct Reports, including identification of areas where performance improvement plans are needed to ensure achievement of business, functional and individual productivity levels, profitability targets, service level agreements, and KPIs. Ensure adherence to corporate underwriting and quality control initiatives to ensure the achievement of Return-on-Equity targets. You’ll help build a culture of high performance and sustained profitable growth by promoting and supporting an environment that encourages productivity, collaboration, teamwork, and a high level of professionalism.

You’ll ensure that your team is compliant with federal and provincial regulations as related to Auto and Property Insurance. You’ll collaborate with the Vice President, and the Business Development team to define and execute a regional broker relationship management strategy to drive profitable and sustainable growth of the commercial insurance portfolio within the Region.



You’ll support direct reports in building and managing relationships with assigned brokers and the broader broker network within the region.

Minimum of 5 years commercial insurance experience Exceptional customer service, verbal and written communication skills Strong management and leadership skills with the ability to build and maintain effective relationships with business partners and Brokers Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. This position is being posted to fill an existing vacancy. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better.

At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

Incentive

Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance. Pension and savings programs, with company-matched RRSP contributions Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents Definity was named by Great Place to Work as one of the Best Workplaces in Canada for women, for youth, and for inclusion. Our inclusive work environment welcomes diversity and supports accessibility.

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with.

📌 Manager, Policy & Analysis (Toronto)
🏢 Economical Insurance
📍 Toronto