Established in 1989, ASUS is a multinational company known for the world’s best motherboards and high-quality laptops, smartphones, monitors, graphics cards, routers and other technology solutions. Today, ASUS is designing and building next-generation smart technologies to provide incredible experiences that enhance the lives of people everywhere, and employs a diverse workforce of more than 14,500 employees spread across 62 global offices. ASUS is dedicated to pursuing innovation and the highest level of quality in everything we do.

We aspire to become the world’s most admired creative leading technology enterprise, and our ever-growing portfolio of products and services continues to garner global attention. With its team of 5,000 in-house R&D; experts, ASUS is world-renowned for continuously reimagining today’s technologies for tomorrow, garners more than 11 awards every day for quality, innovation and design, and is ranked among Fortune’s World’s Most Admired Companies. Each award is a testament to our relentless quest for perfection as we create technology that enhances the lives of people everywhere.

Position

Overview

ASUS is seeking a detail‑oriented, analytical, and execution‑focused Marketplace Operations Coordinator to support and grow our presence across key online marketplaces. This role is responsible for day‑to‑day marketplace operations, including inventory management, order and customer service coordination, promotional execution, and cross‑functional collaboration. The ideal candidate will ensure operational excellence while supporting revenue growth and a best‑in‑class customer experience across all marketplace platforms.

Responsibilities The responsibilities and essential job functions include but are not limited to the following:





Manage daily operations across assigned online marketplaces, ensuring product listings, pricing, inventory levels, and content accuracy are maintained at all times

Own marketplace inventory management, including forecasting, replenishment planning, stock allocation, and coordination with internal supply chain and logistics teams

Monitor order flow, fulfillment performance, returns, and cancellations, proactively identifying and resolving operational issues

Oversee marketplace customer service operations by partnering with internal and external teams to ensure timely, accurate, and brand‑aligned responses to customer inquiries and escalations

Plan, execute, and manage marketplace promotions, deals, and events in collaboration with marketing, sales, and product management teams

Ensure promotional accuracy across pricing, discounts, bundles, and messaging, while meeting marketplace requirements and deadlines

Track and analyze marketplace performance metrics, including sales, inventory health, customer feedback, and operational KPIs

Generate insights and recommendations to improve operational efficiency, customer satisfaction, and marketplace profitability

Serve as the primary operational point of contact for marketplace partners, managing platform updates, policy changes, and issue resolution

Collaborate cross‑functionally with marketing, product management, finance, customer service, and sales teams to support business objectives





Support process documentation and continuous improvement initiatives to scale marketplace operations effectively Qualifications

Required Experience

1–3 years of experience in eCommerce or marketplace operations, preferably within consumer electronics or a fast‑paced retail environment

Hands‑on experience managing inventory, orders, and promotions on major online marketplaces

Experience working cross‑functionally with supply chain, customer service, and marketing teams

Proven ability to manage multiple priorities, deadlines, and stakeholders in a dynamic environment

Knowledge and Skills

Strong understanding of marketplace operations, including inventory management, fulfillment models, and customer service workflows

Analytical mindset with experience using data to identify issues, trends, and optimization opportunities

High attention to detail with strong organizational and problem‑solving skills

Excellent written and verbal communication skills

Ability to adapt quickly to changing marketplace requirements and business needs

Proficient in MS Office applications, and eCommerce or operations management tools

Collaborative team player with a proactive, results‑oriented attitude

Preferred Qualifications

Bachelor’s degree in Business Administration, Commerce, Supply Chain, Marketing, or a related discipline

Experience working directly with major global marketplaces and their operational tools

Familiarity with ERP systems, inventory planning tools, or order management systems Working Conditions:

Office Only: Typically works in an office environment

Requires sitting, operating a computer keyboard, telephone, and other office equipment for extended periods of time

📌 Marketplace Operations Coordinator (Markham)
🏢 ASUS
📍 Markham