Drive member engagement at Ontario Tech Campus as a Campus Support Coordinator, dedicated to delivering high-quality support on-site five days a week. You'll address inquiries, educate members, and enhance their overall experience. This multifaceted role emphasizes the need for effective communication and strong organization.

You'll manage inquiries across multiple channels, ensure members are informed about insurance and wellness offerings, and document all interactions meticulously. Participation in training and feedback sessions will be key to your success. Key Responsibilities:

- Manage member inquiries using various communication methods
- Educate members regarding claims and enrollment processes
- Support wellness access and insurance-related requests




- Document all member interactions within the CRM
- Plan events for promoting awareness of benefit programs Requirements:
- At least 1 year of customer service or related experience
- Robust organizational skills in a fast-paced setting
- Excellent communication and active listening talents
- Detail-oriented with strong documentation skills
- Ability to handle multiple priorities effectively Utilize your communication and organizational skills to provide exceptional member services at Ontario Tech Campus.

📌 Member Services Coordinator Oshawa Campus (Toronto)
🏢 People
📍 Toronto