Empower customers with financial confidence as a Money Confidence Expert at TSB in Manchester. Support clients in digital banking while fostering long-term relationships through personal engagement. Join TSB Branch Banking as a Money Confidence Expert (Digital) in Manchester's Market Street branch.

This role is vital for helping customers feel in control of their finances using digital solutions. You will engage with personal banking clients across multiple platforms to enrich their banking experiences and build trust. Key Responsibilities:

- Support customers via face-to-face, telephone, and video channels
- Enhance confidence in digital banking services and platforms
- Identify customer needs for suitable products and services
- Efficiently resolve customer queries with practical solutions
- Foster strong relationships through personalized service Requirements:
- Proven excellent customer service across various channels
- Experience with financial products or services
- Cooperative team player with strong interpersonal skills Make a meaningful impact with TSB by promoting money confidence for all customers in Manchester.

📌 Money Confidence Expert TSB Manchester
🏢 SANTANDER
📍 Manchester