Join InnVest Hotels as a Night Auditor, where you will ensure daily transactions are accurately reconciled while providing exceptional guest services overnight. This role blends accounting with customer engagement to elevate guest experiences. As a Night Auditor, you will report directly to the hotel Operation Manager or General Manager.
The role demands proficiency in front office operations and accounting, capturing daily charges and resolving guest issues efficiently. Your efforts will directly contribute to outstanding hospitality and operational excellence across our diverse portfolio of over 100 hotels. Key Responsibilities:
- Provide exceptional customer service during overnight shifts
- Register guests and settle accounts accurately
- Verify and balance daily charges for all departments
- Run nightly processing sequences to reset systems
- Address and resolve guest complaints promptly Requirements:
- Previous front office or accounting experience necessary
- Proficient in Microsoft Word and Excel
- Solid analytical and communication skills
- Organized with multitasking abilities
- Flexibility to work overnight shifts Excel in guest service and accounting functions to enhance the InnVest experience.
📌 Night Auditor at InnVest Hotels (Markham)
🏢 InnVest Hotels
📍 Markham
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