Direct the day-to-day activities of a Pine facility to deliver outstanding customer service, exceptional equipment quality, and achieve/exceed rental and sales revenue targets. Demonstrate strong leadership skills while managing branch operational processes and procedures, equipment rentals, revenue growth and profitability, and maintain a secure work environment. Hire, train, and develop staff to ensure all functions are performed competently and efficiently, set clear expectations for performance, and evaluate results Manage and coach team members for success and empower them to make good business decisions Ensure all health and safety procedures are followed and create a safety culture within the site based on education, organization/housekeeping, and PPE requirements Ensure all equipment meets Pine quality standards Confirm that customers are receiving clean, calibrated, and working equipment Confirm compliance with all company state and federal policies and procedures Ensure excellent customer experience through each key touchpoint Deliver exemplary service and quality products Monitor and lead proactive customer satisfaction efforts Partner with other departments as internal customers to achieve goals Resolve any discrepancies that impact customer satisfaction Follow up on new and expanded business opportunities and identify new revenue channels Focus on customer retention methods Traditional qualities of good attitude, behavior, management practices required Technical and customer-centric focus required Basic mechanical aptitude Bachelor's Degree or equivalent years of experience in environmental testing, operations management, customer-focused commercial or retail management required Experience as a consultant in environmental testing, environmental industry and/or NDT/NDE experience preferred Competitive pay and comprehensive benefits, including: Health, dental, vision, and life insurance A stable, growing company with opportunities to learn the environmental and rental services industry Fast-paced office and warehouse environment with some field travel by car or air for meetings, training, and customer visits.

Pine Environmental

Services reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment Pine Environmental Services believes in the growth and development of a diverse workforce.

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🏢 Pine Environmental Services
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