At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. We seek to understand and improve our customers’ experience.
Smart
Risk-Taking. We transform risk into progress through data, experience, and intuition. Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D; (US) Robust Employee Assistance Program We are seeking an Office Clerk with experience in customer service and general office administration.
You will work as part of our close-knit administrative team and will be responsible for supporting our front-office operations. Customer-centric:
You can manage a variety of administrative tasks while remaining adaptable to changing demands and customer needs. You possess excellent verbal and written communication skills for interacting with customers and colleagues.
You collaborate effectively with other departments to ensure smooth and efficient customer service. Provide outstanding customer service by assisting dealers with a range of requests, including: Greeting customers Coordinate administrative tasks related to dealer registration, title management, and eBusiness processes. Perform clerical duties such as data entry, processing information, and generating reports.
Assist with other administrative tasks as needed, including sale day functions. High School diploma or equivalent experience/education ~1-2 Years of related experience in an administrative capacity ~ Robust customer service and communication skills ~ Bilingual in English and French This role might require you to interact with customers, leaders, and colleagues in Quebec, other provinces, or other countries who may not speak French.