GAP Professional Products is looking for a reliable, organized, and motivated individual to join our team in an Office & Warehouse Support role.

This is a hands-on position where no two days are the same. You'll play an important role in supporting our office, warehouse, customer service, and sales teams by helping wherever you're needed. Whether you're answering customer calls, preparing an order, assisting with shipping and receiving, or helping a sales representative find the information they need, you'll be an essential part of keeping our daily operations running smoothly.

If you enjoy variety, like learning current skills, and thrive in a team environment, we'd love to hear from you.

About GAP Professional Products

GAP Professional Products is a proudly Canadian-owned manufacturer and distributor of automotive detailing and preventative maintenance products. For over 45 years, we've partnered with dealerships and service departments across Canada by providing high-quality products, innovative programs, and industry-leading training.

As a family-owned company, we believe in teamwork, accountability, and supporting one another. We're looking for someone who is eager to learn, willing to help wherever needed, and interested in growing with our company.

What You'll Be Doing

- Answering incoming phone calls and assisting customers with orders, questions, and general inquiries
- Providing excellent customer service through phone and email
- Assisting our sales representatives with quotes, pricing, product information, shipping updates,



and customer requests
- Processing customer orders and maintaining accurate information in our system
- Learning warehouse operations, including shipping, receiving, inventory, and order fulfillment
- Providing warehouse coverage during vacations, sick days, and busy periods
- Working closely with the warehouse team to ensure orders are shipped accurately and on time
- Supporting general office administration and day-to-day business operations
- Assisting with special projects and other duties as required

What We're Looking For
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- A positive attitude with a willingness to learn
- Ability to multitask and adapt to changing priorities
- Comfortable working in both an office and warehouse environment
- Basic computer skills, including Microsoft Office, Excel, Word, etc.
- Ability to work independently while contributing to a collaborative team
- Previous experience in customer service, administration, warehouse operations, or shipping/receiving is considered an asset, but not required

Why Join GAP?

- Extended health benefits
- Stable, full-time employment
- Opportunities to learn every aspect of our business
- Supportive, family-oriented work environment
- Ongoing training and opportunities for professional growth

Work Location: In person

Job Type: Full-time

Pay: $17.95-$22.50 per hour

Benefits

- Extended health care

Work Location: In person

📌 Office & Warehouse Support (Ancaster)
🏢 GAP Professional Products
📍 Ancaster