Become an essential On-Site Service Associate at our company, ensuring customer needs are met effectively. Responsible for executing service commitments and providing solutions to enhance customer satisfaction. In this role, you will coordinate the setup of current customers and maintain product knowledge to offer informed assistance.

You'll serve as the key contact for resolving issues during product implementation while managing visit logs and tracking service metrics with your manager. Your ability to cultivate lasting customer relationships will be vital to this position. Key Responsibilities:

- Coordinate timely customer setup in program environments
- Maintain accurate product knowledge for customer service




- Serve as point of contact for escalating customer issues
- Track service visits and metrics for review with manager
- Support on-site cleanliness and organization with orders Requirements:
- High School Diploma or GED strongly preferred
- 0-2 years experience in a service-related role
- 1+ years in sales or account management preferred
- Valid driver's license and acceptable motor vehicle record
- Ability to perform physical work in various environments Support customers effectively while enhancing their product experience as an On-Site Service Associate.

📌 On-Site Service Associate Role (St. Catharines)
🏢 Brafasco
📍 St. Catharines