Maximize operational efficiency as an Operations Analyst at Intelcom | Dragonfly. Focus on data-driven analyses and strategic improvements to enhance productivity and service quality. This pivotal role requires collaboration across Operations, Sales, IT, and Management to drive performance.

You will analyze business performance, identify gaps, and implement actionable recommendations to uplift operational metrics. Monitoring progress towards goals and supporting change management in innovative projects are key aspects of this role. Key Responsibilities:

- Analyze current business performance for improvement opportunities
- Conduct data analysis to boost delivery performance
- Create reports for management communication
- Collaborate with teams for process enhancements
- Monitor and track performance metrics Requirements:
- Bachelor’s degree in Business, Engineering, or related field
- 5+ years in an analytical Operations Analyst role
- Solid analytical and problem-solving skills
- Advanced Excel proficiency, Power BI is an asset
- Proven experience in collaborative environments Contribute to operational excellence and strategic initiatives at Intelcom | Dragonfly.

📌 Operations Analyst with Intelcom | Dragonfly (Montreal)
🏢 Intelcom - Dragonfly
📍 Montreal