We have an exciting recent role for Director of Operations – North America! Here at ACCU-STAFF, our mission is to help organizations find the top industry talent and to help people achieve their personal and professional goals through the growth of their careers. Our core values are the backbone of our business – we show excellence through results, lead with integrity and accountability, and exemplify competitive greatness.

The Director of North American Operations is responsible for the operational performance of all manufacturing facilities across North America. This role requires a hands‑on manufacturing leader with deep operational experience who actively engages with plant leadership, production teams, and support functions to drive safety, quality, delivery, cost, and people performance. The Director translates corporate strategy into executable operating plans and ensures consistent execution across all sites.

Maintain regular on‑site presence at manufacturing facilities to directly assess operations, performance, and risks. · Provide direct operational support during production disruptions, quality escapes, safety incidents, or customer escalations. · Drive standardized operating practices across all North American sites. *Safety, Quality & Compliance · Hold full accountability for safety performance and regulatory compliance across all facilities. · Ensure adherence to OHSA, OSHA, CSA, EPA, and customer‑specific requirements. · Lead root‑cause investigations and corrective actions for safety and quality incidents. *Manufacturing Excellence & Continuous Improvement · Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies. · Standardize KPIs, visual management, and operating rhythms across plants. · Lead productivity, efficiency, and cost‑reduction initiatives without compromising quality or safety. · Own operational budgets, cost control, and labor efficiency across North America. · Lead, coach,



and develop Plant Managers and senior operations leaders. · Establish performance expectations and accountability for leadership behaviors and results. · Drive succession planning, leadership development, and workforce stability initiatives.

Supply

Chain & Customer Interface · Collaborate with supply chain teams to ensure material availability, inventory optimization, and supplier performance. · Act as an executive escalation point for key customers regarding delivery, quality, and operational performance. · Support customer audits, visits, and performance reviews. Quality · Customer PPM / Defect Rates · Cost of Poor Quality (COPQ) · Customer complaints and warranty claims Labor efficiency and overtime rates · Bachelor’s degree in engineering, Manufacturing, or Business; MBA is an asset · 15+ years of progressive manufacturing experience, including multi‑site leadership roles · Strong background in Lean manufacturing and continuous improvement · Robust business and financial acumen · Extensive travel across North American facilities · On‑site presence required, not a remote role · Availability to support operations outside standard business hours as needed ACCU-STAFF, our mission is to help organizations find the top industry talent and to help people achieve their personal and professional goals through the growth of their careers. Our core values are the backbone of our business, which is how we guide our hiring process: we show excellence through results, lead with integrity and accountability, and exemplify competitive greatness.

Best Temporary Staffing

Firms ACCU-STAFF has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources so that arrangements can be made for the appropriate accommodations to be in place before you begin your employment. Full‑time Management, Manufacturing, and Business Development

📌 Operations Coordinator (Temporary Full-Time (Windsor)
🏢 Accu-staff Resource Systems Enterprises
📍 Windsor