Our client is a Canadian brand specializing in 100% natural, toxin-free personal care products.

Currently seeking an Operations Director to join the team in Canmore, AB. The Director of Operations is responsible for overseeing all Receiving, Manufacturing, and Shipping activity at the Canmore, Alberta Workshop. With a Growth Mindset, the Director of Operations focuses on the development of their team through investment in HR, commitment to Quality Management System (QMS) Compliance, and linking KPIs to Learning & Development to High-Performance Teams.

We are seeking a robust leader with a passion for natural products, who can drive continuous improvement and innovation within company's manufacturing facilities.

Leadership and Coaching

Responsible for leading with a 'Quality = Success' mindset and a commitment to being audit ready

Ensure compliance with health, safety and environmental regulations, promoting a culture of safety within the team (including Good Manufacturing Practices and Natural Health Products)

Develop strategies to provide tools and training needed to delegate responsibility to teams and empower them while holding them accountable for the outcomes

Direct, maintain and improve mechanisms for measuring activities and disseminate feedback to the teams for continuous improvement

Actively participate in Senior Leadership Team decisions, and partner with other leaders to create alignment and unity around strategic priorities

Monitor production metrics and analyze data to identify areas for improvement and implement corrective actions Optimize inventory management,



reducing waste while ensuring adequate supply levels to meet production demands

Direct and manage the Procurement and Material Management process to ensure the right materials and packaging are available for production needs while managing inventory targets

Lead initiatives for process improvement, cost reduction, and increased productivity

Responsible for ensuring effective Preventative Maintenance, Cleaning & Sanitation and Building Maintenance processes are in place

Warehouse, Shipping/Receiving

Responsible for directing, managing, and monitoring the overall performance of the shipping team to meet targets and maximizing the quality of experience to the company's customers

Responsible for preparing shipping for seasonal demand and building a supply chain that is strong and stable to withstand unforeseen challenges

Bachelor's degree in Business Management, Engineering, or a related field

Extensive experience building, leading and inspiring teams with a strong ability to create an environment where people are empowered to be their best

Skilled in fostering an engaged and motivated team environment that drives collaboration and high performance





Experienced in designing and implementing training programs that streamline onboarding, ensuring new hires achieve productivity standards quickly and measurably

Highly organized and detail-oriented, ensuring accuracy and efficiency in managing teams, operations and processes

Skilled in problem-solving and conflict management, with a proven ability to address challenges and implement effective solutions that drive collaboration and operational success

Familiarity with LEAN, Six Sigma, 5S, Kaizen and ISO Quality Standards and other related methodologies

Proven ability to manage departmental budgets

Proficiency in manufacturing and supply chain management software and tools, such as ERP/MRP systems (NetSuite preferred), inventory management software, and demand planning tools

Proven ability to design and implement strategic change management initiatives Subsidized group medical and dental benefits for you and your family

Generous paid annual vacation and personal days

Access to a dedicated coach to help you optimize your potential

All applicants will receive consideration for employment, without regard to race, colour, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to providing reasonable accommodations to applicants with physical and/or mental disabilities.

📌 Operations Manager - Managed Services (Work Remote) (Canmore)
🏢 Great Connections Employment Services
📍 Canmore