Summary Responsible for overseeing all asphalt cement supply operations at the Hamilton Terminal, including leadership of personnel, health and safety, environmental compliance, inventory management, production, supply, quality control, maintenance, repairs, capital improvement projects, and contractor scheduling and oversight. Reporting to the General Manager, this role has leadership responsibility for a team of approximately 10–20 direct reports and up to 5 indirect reports.

The Operations

Manager maintains overall accountability for terminal operations while providing direction and support to a workforce that includes labourers, operators, Lead Hands, and a Foreman. Key supervisory support is provided by the Foreman and Senior Lead Hand.

Terminal

Operations & Production Management - Manage overall terminal operations, including receipt of asphalt cement via truck, rail, and marine vessels.

- Oversee loading of tanker trucks for customer deliveries.
- Operate and manage hot oil heating systems, steam boiler systems, tank heating, and railcar unloading processes.
- Schedule manufacturing of polymer‑modified asphalt products to maintain inventory levels.
- Coordinate tank transfers to support operational requirements.
- Ensure efficient material handling, storage, and product availability. Health, Safety & Regulatory Compliance - Lead and administer the terminal Health and Safety Program in accordance with company policies.
- Promote a strong safety culture through incident reporting, investigations, corrective actions, and near‑miss reporting.
- Ensure compliance with WHMIS, Working at Heights, Confined Space Entry, Lock‑Out‑Try‑Out‑Tag‑Out, and other regulatory requirements.
- Conduct inspections, daily safety meetings, and Joint Health & Safety Committee meetings.
- Maintain employee training records, enforce safety standards, and implement disciplinary action when required.
- Manage safety documentation and reporting through the Flex safety management system.
- Develop, review, and update Standard Operating Procedures (SOPs).

Supply

Chain, Inventory & Logistics Planning - Develop supply forecasts and production plans to meet customer demand.

- Coordinate inbound and outbound logistics, including truck, rail, marine, and packaged materials.
- Manage railcar scheduling, releases, transportation arrangements, and supplier relationships.
- Oversee inventory management, material tracking, product movement, and monthly inventory reconciliation.
- Ensure accurate weighing, gauging, ticketing, recording, and monitoring of all inventory transactions.

Quality





Assurance & Environmental Stewardship - Ensure compliance with product quality specifications, customer requirements, and ISO standards.

- Manage environmental compliance programs, approvals, permits, and required records.
- Operate in accordance with spill prevention, spill response, pollution prevention, and dock security plans.
- Conduct emergency response, spill, and security exercises.
- Drive continuous improvement in quality and environmental performance. Leadership, Workforce Management & Labour Relations - Lead, develop, and maintain a highly engaged, productive, and disciplined workforce.
- Manage unionised and non‑unionised employees in compliance with employment standards and collective agreements.
- Oversee staffing, recruitment, seasonal hiring, layoffs, and workforce planning.
- Ensure employee cross‑training and skills development.
- Manage labour relations, grievance escalation, and participation in collective bargaining activities.
- Administer weekly and bi‑weekly payroll through the Synerion system.

Asset

Reliability, Maintenance & Capital Projects - Plan and oversee preventive maintenance programs for terminal assets and equipment.

- Coordinate inspections, repairs, equipment replacement, and contractor activities.
- Manage maintenance scheduling and execution to maximise operational reliability.
- Support and oversee capital improvement projects, ensuring completion on time and within budget.

Business

Continuity, Performance Management & Cost Control - Monitor operational risks and implement proactive business continuity plans.

- Ensure continuity of production, supply, inventory, quality, equipment reliability, and workforce capability.
- Manage operational expenditures and identify cost‑saving opportunities.
- Establish, monitor, analyse, and communicate key performance indicators (KPIs).
- Foster a culture of continuous improvement and operational excellence.

Financial

Administration, Reporting & Stakeholder Relations - Oversee terminal accounting and administrative functions, including ticketing, purchase orders, invoices, packing slips, and vouchering.





- Prepare and analyse month‑end operational and financial reports covering inventory, production, throughput, material usage, energy consumption, KPIs, and costs.
- Provide input into operating and capital expenditure budgets.
- Build and maintain relationships with suppliers, government agencies, industry associations, community partners, and other key stakeholders.

Position

Requirements - Post‑secondary degree, and a minimum of five years’ experience in a manufacturing or tank terminal environment (an exceptional track record may supersede the post‑secondary education requirement).

- Strong understanding of liquid processing and equipment (tanks, piping, pumps, mixers, process heaters, heat exchangers, etc.).
- Proven ability to lead a mid‑sized team of employees, and to organise and prioritise many simultaneous activities to meet customer and operational requirements.
- Effective verbal and written communication.
- Computer literacy with the ability to use common software programs such as Microsoft Excel and Word, and the aptitude to learn ERP software (JD Edwards), process software (tank level monitoring, process temperature monitoring, etc.) and process controllers.
- Busy, 24/7 operation which requires an energetic individual with a positive attitude who is committed to devoting the time to run a successful operation. Management involvement after hours and on weekends is required.
- Knowledge of asphalt cement products and polymer modification is beneficial but not required.
- Engineering degree and/or CET not required.

What We Offer - Expected base salary: $95,000.00 – $100,000.00 per year.

- Annual performance‑based bonus.
- Comprehensive group benefits program.
- Retirement savings program.
- Career growth and advancement opportunities.

Artificial

Intelligence (AI) Disclosure: AI tools are not used in the screening or assessment of applicants for this position.

Green Infrastructure Partners

Inc. “GIP”, is an equal chance employer and encourages women, Indigenous peoples, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We believe that world‑class talent makes no distinctions based on gender, ethnic or national origin, sexual identity, age, religion or disability, but enriches itself through these differences.

GIP will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

📌 Operations Manager (Canada)
🏢 Green Infrastructure Partners
📍 Canada