At Ripple, we’re building a world where value moves like information does today. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world.

The Workplace Operations

Specialist provides outstanding customer service and supports the daily management of the office, employee experience, vendor relations, and overall office and building maintenance. In this role, you have the strong ability to think on your feet, assigning an appropriate level of urgency to specific situations and working on projects independently.

Office Management

Oversee day-to-day workplace operations including food programs, deliveries, mailroom, decor, and supply ordering Ensure smooth functionality, high service standards, and a consistently positive employee experience as the site scales Maintain a welcoming, safe, and professional office environment and serve as the primary point of contact for employees and guests for workplace-related questions, requests, and support Promote a culture of inclusion, hospitality, collaboration, and productivity across assigned office locations Partner with the People team on onboarding logistics to ensure new hires have a welcoming first-day experience, including desk setup, office tours and introductions to workplace resources Coordinate logistics for onsite meetings and events, including meeting room/furniture setup and food orders Facilities & Vendor Management Support relationships with external vendors including building management, food & beverage partners, janitorial services and repair and maintenance contractors, ensuring SLAs are met Coordinate facility maintenance and repairs, including preventative maintenance and urgent issues (e.g. carpet cleaning, paint touch-ups,



furniture repair, plumbing, electrical, lighting, conference room AV diagnosis). Coordinate with building management for work order requests 2-4 years of facilities or workplace experience Excellent customer service skills with the ability to interact with all levels of personnel, external customers and vendors Excellent organizational and time management skills Display a willingness to be flexible and exhibit a professional manner, including availability for additional hours when needed Technical & Physical Ability to process invoices for department manager approval This range does not include equity or additional compensation, such as bonuses or commissions. In‑office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.

Bi‑weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Mobile phone stipend Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Advantages listed above are for full-time employees. We’re committed to building a diverse and inclusive team.

We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

📌 Operations Officer - Contract Management (m/w) (Toronto)
🏢 Hidden Road
📍 Toronto