Join CMP as an Order Entry Associate in Vaughan, ON, delivering top-tier customer service in order processing and product insights. Benefit from a rewarding hybrid work environment after an initial six months onsite. As an Order Entry Associate at CMP, you'll be integral in providing excellent customer experiences for both internal and external clients.

Your expertise will be vital for roles like troubleshooting, managing customer inquiries, and processing orders through various channels. You will collaborate with teams to enhance customer satisfaction and ensure productive operations. Key Responsibilities:

- Communicate with customers via email and other channels
- Provide backup for E-Commerce order processing daily
- Prepare Credit Authorizations and RGAs promptly




- Troubleshoot customer complaints and manage CRM records
- Conduct daily reviews of open tickets for quick resolution Requirements:
- 1-3 years of experience in order entry, preferably marine industry
- Familiarity with E-Commerce platforms and order processing
- Bachelor's in Business Administration or equivalent experience
- Knowledge of CRM systems, ERP, and Microsoft Office
- Excellent verbal, written, and interpersonal skills Enhance your skills in customer service and order management with CMP, providing exceptional experiences in the marine industry.

📌 Order Entry Associate in Vaughan
🏢 Rippling
📍 Vaughan