Drive growth and client satisfaction as an Outbound Calling Specialist with Mosaic Home Services in Edmonton, Alberta. This full-time role focuses on franchise outreach and customer validation calls.

Mosaic Home

Services seeks an Outbound Calling Specialist to enhance its franchise network and ensure client satisfaction. The position involves making a high volume of outbound calls, including cold outreach to business owners, and checking in with recent customers. You will also reconnect with past clients to generate repeat business, ensuring all communication fosters meaningful relationships. Key Responsibilities:

- Conduct cold calls to prospective franchise owners
- Validate customer satisfaction post-service
- Reactivate past client relationships through follow-ups
- Log interactions accurately in HubSpot
- Identify opportunities for additional bookings Requirements:
- Experience in outbound sales or a call center
- Robust communication skills for varied call types
- Resilience and adaptability to call outcomes
- Organizational skills for CRM management
- Willingness to travel for trade shows Leverage your calling skills to support growth and client engagement for Mosaic Home Services in Edmonton.

📌 Outbound Calling Specialist at Mosaic (Edmonton)
🏢 Mosaic Home Services
📍 Edmonton