04 Aug
|
Accor Hotels
|
Jasper
04 Aug
Accor Hotels
Jasper
Elevate luxury guest service as the Overnight Front Office Supervisor at Fairmont Jasper Park Lodge. This role emphasizes exceptional guest interactions, team leadership, and operational excellence within a stunning natural setting.
As Overnight Front Office
Supervisor, you will report to the Front Office Manager, ensuring seamless service delivery. Your strong guest service background and interpersonal skills will be vital in leading and training your team to enhance guest experiences. Exceptional attention to detail will support accurate billing and proper handling of guest inquiries throughout your shifts. Key Responsibilities:
- Provide professional, friendly service to all guests
- Manage front office operations and guest inquiries
- Oversee accurate billing and room charge reconciliation
- Lead training and recognition initiatives for your team
- Ensure adherence to safety and emergency procedures Requirements:
- Valid Canadian Driver’s Licence
- Minimum 1-year guest services experience
- Knowledge of Property Management System
- Robust communication and leadership skills
- Computer proficiency in Windows environment Harness your leadership and customer service skills to enhance guest experiences in this unique role at Fairmont Jasper Park Lodge.
📌 Overnight Front Office Supervisor at Fairmont (Jasper)
🏢 Accor Hotels
📍 Jasper