Join Alterna as a Part-Time Commercial Services Support Officer in a hybrid work model. This role focuses on effective service fulfillment and administrative support for Commercial and SME portfolio members. Alterna is seeking a Commercial Services Support Officer for a six-month term.

You will collaborate with account management and the leadership team to enhance client service, solve administrative challenges, and streamline workflows. Additionally, focus on loan disbursements, supporting documentation, and ensuring compliance with legal and regulatory requirements. Key Responsibilities:

- Respond to client inquiries and solve issues promptly
- Organize and monitor activities for effective service delivery
- Review loan files and ensure all conditions are satisfied




- Calculate interest adjustments and post loan disbursements
- Complete assigned files and prepare client welcome letters Requirements:
- Post-secondary education or equivalent experience preferred
- 3+ years in financial services desired
- Advanced MS Office skills, especially in Word and Excel
- Strong communication skills, both written and verbal
- Proven ability to prioritize tasks and work independently Bring your financial expertise and organizational skills to enhance service at Alterna Savings.

📌 Part-Time Commercial Services Support Officer (Ottawa)
🏢 Alterna
📍 Ottawa